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Select Facilities Management provides staffing solutions
to meet specific client requirements. This includes
highly trained front of house staff, including receptionists
and telephonists as well as filing and administrative
staff who can be provided to help with clients’
fluctuating workloads. Select FM also employ handymen,
janitors and porters who carry out the back of house
duties in a professional and efficient manner.
Front of House staff are extremely important to any
organisation as they will be on “display”
as the first impression to both employee and visitor
alike. Select FM recognise “you don’t get a
second chance to create a first impression” and
it is imperative therefore that, notwithstanding any
employees who transfer, training and proper management
control is a prerequisite of being able to produce the
type of service and presentation required.
Where appropriate, Select FM will transfer existing staff
and we have considerable experience of dealing with
transfers of staff from a variety of organisations in
a host of different disciplines. Select FM manage any given
situation in accordance with all existing legal obligations
and ensure that TUPE regulations are adhered to and
therein protect any customer from any repercussions
which might arise as a result of this continually changing
legislation.
Front of House staff will generally be uniformed to
reflect a corporate or individual style and this is
something which can be agreed during the Implementation
process. Transferring staff will be fully inducted into
the Select FM methodology, which will allow for existing
corporate style to be blended with the Select FM management
ethos. The result is often a more rounded and capable
individual who is therefore even more effective in their
role.
Not so visible are back of house staff who nevertheless
play an important supportive role in their various disciplines.
These can range from a general handyman to an administrative
clerk, from porters to day janitors depending on the
size and the requirements of any one establishment.
It may be that these roles are only part time or we
are providing a floating person to cover an area that
doesn’t demand a full time presence. Whatever
it might be these people are still very important and
through the necessary liaison and training modules that
Select FM have in place, we can ensure that these staff
will provide an efficient service as a seamless part
of your environment.
While many people will identify with the phrase “Our business is our people” at Select FM we are only
as good as the people we provide you and clearly therefore,
our people are our business. This is the main reason
that we follow an effective recruitment policy and practice,
and all Select FM employees are subjected to background
enquiries designed to establish suitability for the
job requirement coupled with the necessary stability
and reliability assessment before commencement of employment.
It is also the reason that we have gained our IIP accreditation
and one that gives us great pleasure as it is about
our staff, the backbone of the company’s success.
Details of our Policy and Procedures are available
on request.
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